Metering Billing/CRM Europe 2010 - * Conference Programme

Conference Programme

21 September Tuesday	22 September Wednesday			23 September Thursday		24 September Friday
PM	AM		PM	AM	PM	AM
Seminars DLMS en Security & Privacy	Focus session		Smart Metering Projects
	The UK smart metering market - where do we stand?	Keynote Session	How to achieve a full scale metering - rollout - regional perspectives	Successful criteria for smart metering roll-outs	The role of smart metering in smart grids	Experiences in smart grid implementations
			Smart Communications Infrastructures
			Standardization & interoperability - where do we stand?	State of the art technology - a PLC deep dive	State of the art technologies - GSM/GPRS/RF	Next generation architecture
	In-depth session		Meter data Management
	Smart metering for the gas industry		Data security & privacy	MDM basics - Defining MDM and Key Requirements	MDM & different market models and industry roles	MDM in context - integrating and realizing value in utilities operations
	Enhanced		Billing	Customer Engagement
	Enhanced billing operations - the influence of regulation		Enhanced billing operations for smarter utilities	Improving customer service through smart metering	Achieving customer awareness and active customer participation	Effective consumer marketing workshop